Pro Nutrition UAE – Frequently Asked Questions

For Dogs
For Cats
Orders & Delivery
About Pro Nutrition
Which dog food is best for sensitive stomachs?
Our Prestige is gentle on the stomach and promotes optimal digestion with rice and high-quality proteins.
Do you have a puppy formula?
Yes, our Prestige Puppy formula is designed to support healthy growth, brain development, and immune strength in young dogs.
What should I feed my senior dog?
Our Senior dog formula supports aging joints, brain health, and digestion with added glucosamine, antioxidants, and prebiotics.
Is your dog food grain-free?
We use digestible grains like rice and making it ideal even for dogs with mild grain sensitivities.
Does it help with skin and coat health?
Absolutely. Our formulas include Omega-3 and Omega-6 fatty acids plus zinc and biotin to support a shiny coat and healthy skin.
Do you have food for sterilised cats?
Yes. Our Sterilised Cat formulas are low in fat and enriched with L-carnitine to support weight management and urinary health.
Is your cat food suitable for picky eaters?
Our Prestige recipes are made with high-quality meats and natural flavours to ensure high palatability, even for fussy felines.
Does your food support hairball control?
Yes. Our Indoor Cat formula contains special fibres that help reduce hairball formation and improve digestive transit.
What ingredients do you use?
We use poultry, fish, and turkey as primary protein sources, along with rice, maize, natural fibres, and essential vitamins and minerals.
Can kittens eat your food?
Yes. We have a specialized Prestige Kitten formula rich in DHA, proteins, and minerals to support healthy development and immunity.
Where do you deliver in the UAE?
We deliver across all Emirates, including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.
How long does delivery take?
Orders are usually delivered within 1–2 working days. You’ll receive tracking details once your order is shipped.
What payment methods do you accept?
You can go to the storelocator, you can see all available online platform
Can I return or exchange pet food?
Yes. If your pet doesn’t accept the food or there's an issue, contact us within 7 days for returns or exchanges.
Do you offer subscription or auto-reorder?
We’re working on a subscription plan. For now, you can re-order manually or contact us to set reminders for monthly refills.
What is Pro Nutrition?
Pro Nutrition is a French-made premium pet food brand with over 60 years of experience in scientifically balanced nutrition for cats and dogs.
Where is Pro Nutrition made?
All our products are proudly manufactured in Brittany, France, under strict European quality standards (ISO 22000, FEDIAF).
Is your food vet-approved?
Yes. Our formulas are developed in collaboration with veterinarians and pet nutritionists, ensuring complete and balanced meals.
Are your ingredients natural?
We use natural, traceable ingredients with no artificial preservatives or flavors. Every recipe supports long-term pet health.
Why choose Pro Nutrition in the UAE?
We offer premium European pet food tailored for pets living in the UAE’s climate, with local support, fast delivery, and proven results.